Frequently Asked Questions

Find answers to common questions about our services

Are there any requirement to become a social trading provider?

There is no requirement to become a social trading provider. Anyone with the necessary knowledge and experience can set up their own social trading account and start trading. All that is required is an understanding of the financial markets, the ability to identify profitable trading opportunities, and the willingness to take risks. 

Last Updated: 4 months ago

What is interval meaning ?

Trading Results are the aggregated profits of copied trades of a Subscription. They are later on used to calculate Payments. Trading Results’ calculation is performed by the Social Trading. Trading Interval is specified as one of the Offer conditions. We have a fews options for Interval;

Per Trade

Daily

Weekly

Monthly

General Examples;

Example 1:

Performance Fee = 20%

Interval: Per Trade

Performance Fee = 20%

Interval: Per Trade

Trading result Mode: Positive Profit

Trade 1 PnL = $50 → $10 Performance Fee will be paid out;

Trade 2 PnL = - $100 → No Fee;

Trade 3 PnL = $20 → $4 Fee will be paid out;

Trade 4 PnL = $60 → $12 Fee will be paid out.

Example 2:

Performance Fee = 20%

Interval: Daily

Trading result Mode: Positive Profit

Day 1 Trade 1 PnL = $50;

Day 1 Trade 2 PnL = - $100;

Interval’s Profit = - $50 → No Fee

Day 2 Trade 3 PnL = $20;

Day 2 Trade 4 PnL = $60;

Interval’s Profit = $80 → $16 Fee will be paid

Example 3:

Performance Fee = 10%

Interval: Weekly

Trading result Mode: HWM

Week 1 PnL = $400 → $40 Performance Fee will be paid out;

Week 2 PnL = -$200 → No Fee ($400 - $200 = $200 < $400 HWM);

Week 3 PnL = $300 → $10 Fee will be paid ($400 - $200 + $300 = $500; $500 - $400 = $100)

...and so on. 

Last Updated: 4 months ago

Why is my social trading account not present in the provider's listing?

 Copytrading is a popular way to make money in the financial markets, but sometimes it can be difficult to find the right provider. If your copytrade account does not exist in the provider's listing, there are several potential reasons why. 

The most common reason is that the provider has not yet started trading. Many providers require that their traders have a certain amount of experience before they can open a copytrade account. 

Another potential reason is that the provider has set their account to private. This means that only certain people can access the account, and your account may not be included in the listing. 

Finally, it is possible that provider's account is inactive. If there is no active trading within one month, the system may have automatically deactivated it. 

In conclusion, if your copytrade account does not exist in the provider's listing, it is likely due to one of the reasons mentioned above. Make sure to contact the provider to find out the exact reason before attempting to open a new account. 

Last Updated: 4 months ago

What is performance fee?

Performance Fee is the way for Followers to pay Providers for their work. This is a portion (in percent) of a profitable Trading result of a Subscription paid to the Provider. In case of a negative Trading result, Performance Fee calculation is skipped. Performance Fee calculation is controlled by Follower configurations (Trading Result’s calculation Mode and Trading profits) and Offers (Performance Fee Percentage and Trading Interval).

The fee is processed as a pair of withdrawal and deposit balance operations with custom comments. The calculated fee amount is withdrawn from the Follower as a Withdrawal PerformanceFee transaction type and deposited to the Provider as a Deposit PerformanceFee transaction type. By default, the receiver of the Fee is the Provider’s Trading account itself, but if a Provider has a Fee Receiver Account specified in the Provider’s Settings, Performance Fee transactions will be routed there.

Performance fee formula:

Performance Fee = Subscription’s Raw Profit * Fee %

Example:

Performance fee = 20%;

Interval: Per Trade

Mode: Positive Profit

Commission = -$10/lot

Trading volume = 0.5 lot

Raw Profit (based on the open-close price difference) = $20

  • Performance Fee if MetaTrader fees are included:

Performance Fee = $20 * 20% = $4 

Last Updated: 4 months ago

What is agent fee?

Agent Fee, paid by Providers to the third-parties such as Introducing Brokers or social media influencers who attract Followers to the broker’s social trading platform. Agent Fee are paid as percentages of the Performance Fee deducted from a Follower trading account. The person paying the Agent Fees is the Provider, but technically, the Provider does not issue these transactions. Provider only set how much will be allocate and system will be automated calculate the fees

Agent fee formula:

Agent Fee = Performance Fee * Agent Fee

Example

Agent fee: 10%

Performance fee: 20%

Fee type: Positive profit

Follower closes a trade with $100 profit

Follower pays = $100 * 20% = $20 Performance fee withdrawn

Agent Fee = $Performance fee withdrawn * Agent fee % = $20 * 10% = $2

Provider receives = Performance fee withdrawn - Agent fee = $20 - $2 = $18 

Last Updated: 4 months ago

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The TradingPRO International (PTY) LTD (Registration number 2014​/202132​/07) is a Financial Services Provider authorised and regulated by the Financial Sector Conduct Authority (FSCA) of South Africa under the licence number FSP No. 49624. The registered address is at Office 106 1st Floor Pharos House 70 Buckingham Terrace Westville Kwa-Zulu Natal 3630

TradingPRO International Limited (Registration number 208079 GBC) is a Global Business Licence under Section 72 of the Financial Services Act 2001 and an Investment Dealer (Full Service Dealer, excluding Underwriting) Licence under Section 29 of the Securities Act 2005 authorised and regulated by Financial Services Commission, Mauritius under license number GB23202513. The registered address is at 3rd Standard Chartered Tower, Cybercity, Ebene 72201, Mauritius.

Information: Clients who are interested in registering must be at least 18 years of age and above to use the TradingPRO service. For traders who want to start trading, one must know and understand the risks involved, if not including possibilities for you to experience losses ahead. One must be cautious when using the currency market. Traders are encouraged to use the margin to assess the level of ones ability.

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