Frequently Asked Questions

Offer is a list of conditions by which a Provider works with their Followers. It determines:

The Performance Fee paid by the Followers for the Provider’s service;

Periodicity of Performance Fee payments;

How this Provider can be followed (publicly, with a join link, with an agent);

Minimum balance a Follower account has to have in order to follow the Provider.

It is required for a Provider to have at least one Offer to allow Followers to join. Providers can create several Offers to let Followers choose between the joining conditions. Providers can edit their Offers at any time. Providers also can archive their empty Offers to remove them from the list of available Offers. 

The step will be divided into few section;

Create the type of account

Become Provider

Create Offer

Internal Transfer funds

• Create the type of account

1. Login to your client portal
2. Navigate to the social trading section at the top of your client portal.
3. Click "Join as Provider"
4. Create the type of trading account you would like to use and continue following the next instruction.

• Become Provider

1. Create your nickname for copy trade. This name will appear on the provider ratings
2. Choose the type of account 
3. Choose your visibility type: "Public" or "Private."
4. An account password is a trading account password that you create during creating a trading account at step "create type of account"

• Create Offers

1. After submitted your for at step two. Syste will appear section "My Providers"
2. Click View your nickname that you create
3. Stroll down and click create offer
4. Create the nickname for offer - performance fee - Interval - public agent fee - minimum balance
5. NEXT! 

• Internal Funds

1. Click at traders menu
2. At the funds section select "Internal Transfer"
3. Choose trading account from which account/wallet to copytrade account that you create 
4. Continue to follow instruction
5. You are ready to start your journey of copytrade with us

The High-Water Mark (HWM) Model serves as the mechanism for determining the performance fees a strategy earns from its followers.

The HWM represents the peak value achieved by the following account when performance fees are applied.This approach guarantees that the strategy provider is not compensated redundantly for identical performance.

Performance fees are only awarded to the strategy provider when there is a generation of new profits for the follower's account. 

The high-water mark ensures that the manager is not compensated with significant amounts for poor performance. 

Performance fee calculation :

Performance fee : Investor profit x performance fee %

For example : $100 x 30% : $30

Performance fee : $30

The Performance Fee is determined by the net profit generated by the copier, employing a High-Water Mark model for calculation. 

To unveil the list of providers available in your client portal, follow these step-by-step instructions:

1. Begin by navigating to your client portal and accessing the Social Trading menu.
2. Within the Social Trading menu, identify and click on the "Providers Ratings" option.
3. Once you've entered the Providers Ratings section, meticulously select the profile of the provider whose trades you intend to copy.
4. Click on the "View" button linked to the chosen provider's profile, granting you access to comprehensive information.
5. Delve further into the provider's profile by scrolling down, allowing you to scrutinize additional details and performance metrics.
6. To initiate the process of copying the trades from the selected provider, locate and click on the "Copy" button, thereby concluding the procedure. 

1. Autoscale: The follower's account copies trades proportionally to the equities of both the Provider's and the Follower's accounts.
2. Multiply: In this mode, the Follower copies the volume of trades opened by the Provider and multiplies it by a predefined value. To mirror the Provider's volumes precisely, the follower should set the risk ratio to 1.
3. Sharing Fixed: This option allows the Follower to copy a fixed volume, with the specific volume to be specified.
4. Lots Proportion: The volumes of copied trades are determined based on the follower account's current Balance or Equity.