Frequently Asked Questions
Find answers to common questions about our services
Where can I find my referral link?
To find your referral link, just follow the steps below:
Log in to your client portal
Click on ‘Tools’ and take a look under "Marketing Tools" select ‘Links’
Click copy the URL you want to use and share it with your clients
Where can I find the terms and conditions for Affiliates?
For more information, or for specific requests, Please do contact us through Helpdesk ticket our representative will be entertain you in shortly. You may open ticket at https://secure.tradingpro.com/help-desk/new/
Do you offer any marketing material to help me attract clients?
Yes, we offer a variety of marketing material including digital banners, landing pages, logos, creatives, and unique referral links.
You may navigate into client portal. On top of your client portal there has Tools > Under Marketing Tools there has Banner.
For more information, or for specific requests, speak directly with your account manager, or email us at [email protected].
Risk management for subscription configuration in social trading
Total Loss - The total realized loss from all replicated trades since joining the provider. Once this level is attained, the subscription is archived. Upon reaching this threshold:
- All active trades copied under the subscription are closed.
- The subscription is archived.
Total Loss Subscription Action :
- Keep- do not perform any action on copied position
- Suspend-pause subscription
- Unsubscribe- Permanently discontinue subscription with the provider
Total Loss Trading Action :
Responses when the designated floating loss threshold is attained:
- Keep all: No action is taken on copied positions
- Close all: Close all copied positions
- Close unprofitable: Terminate replicated positions with losses
- Close all unprofitable: Terminate all replicated positions with losses
Total Profit - The total realized profit from all replicated trades since becoming a member of the provider. Upon reaching this point, the subscription is archived.
Total Profit Loss Subscription Action :
Actions in case the specified total profit loss is reached.
- Suspend: pause subscription
- Unsubscribe: permanently discontinue subscription with the provider
Total Profit Loss Trading Action :
Responses when the designated total profit/loss level is achieved:
- Keep all: No action is taken on copied positions
- Close all: Close all copied positions
- Close all unprofitable: Terminate all replicated positions with losses
Floating Loss -When the cumulative floating loss of copied trades reaches an acceptable level, a predefined action is triggered.
Floating Loss Subscription Action :
Actions in case the specified total profit loss is reached.
- Suspend: pause subscription
- Unsubscribe: permanently discontinue subscription with the provider
Floating Loss Trading Action :
Responses when the designated floating loss level is achieved:
- Keep all: No action is taken on copied positions
- Close all: Close all copied positions
- Close all unprofitable: Terminate all replicated positions with losses
What is the duration for the trading interval in social trading?
In social trading, the intervals are categorized into per trade, daily, and weekly.
- Per trade intervals, performance fees is instant, it will be paid after the position closes.
- For platforms that charge a weekly performance fee, the fee is typically calculated based on the performance of the signal provider from Sunday 00:00 to Saturday 24:00. This means that the fee is based on the overall performance of the signal provider throughout the week. The fee is then deducted from the follower's account balance at the end of the week.
- On the other hand, platforms that charge a daily performance fee calculate the fee based on the performance of the signal provider from 00:00 to 24:00 each day. This means that the fee is based on the daily performance of the signal provider. Similar to the weekly performance fee, the daily fee is deducted from the follower's account balance at the end of each day.
