Frequently Asked Questions

Find answers to common questions about our services

What are the differences between cashback rewards and the benefits offered through the affiliate program?

Cashback concept involves a rebate provided to traders based on their trading volumes.The more a trader trades, the higher the cashback they can receive. Cashback is a straightforward way for traders to recoup a portion of their trading expenses, providing a financial benefit based on their trading activity.  

Affiliates earn commissions or rewards based on the trading activities of clients they refer to the broker. The scope of rewards can vary, including a percentage of the broker's earnings generated from referred clients' trades. 

In summary, cashback in forex is a rebate provided to traders based on their trading volumes, while an affiliate program involves individuals partnering with a forex broker to refer new clients. Cashback rewards traders directly, while affiliate programs reward individuals for their ability to bring in new clients and the trading activities of those clients. 

Last Updated: 4 months ago

Will I receive affiliate benefits for all trading pairs?

You will be eligible to receive affiliate benefits for all trading pairs generated by your referred clients. This means that regardless of the specific trading pairs your clients engage in, you will earn affiliate rewards based on their trading activities. This inclusive approach ensures that your affiliate earnings encompass a wide range of trading pairs, providing you with a comprehensive and rewarding experience as a participant in the affiliate program. 

Last Updated: 4 months ago

Is the affiliate program applicable to all types of accounts?

All types of accounts are eligible to participate in our affiliate program. Whether you have a personal account, a corporate account, or any other type of account with us, you can take advantage of this opportunity to earn additional income. So, why wait? Join our affiliate program today and start monetizing your network. 

Last Updated: 4 months ago

Where can I track the use of my IB code by clients for opening new live accounts?

If you are an Introducing Broker (IB) and want to keep track of whether your clients have used your IB code to open a new live account, you can easily do so by following a few simple steps. By checking this information, you can ensure that you are receiving the appropriate commissions for your referred clients. Here's how you can check if a client has used your IB code:

  • Login to the Client Area:

To begin, you need to log in to your account's Client Area. 

  • Select "Tools":

Once you have logged in successfully, navigate to the "Tools" section.Click on it to proceed further.

  • Click on "Partnership":

Within the Tools section, you will find various options related to your partnership activities. Look for the "Partnership" option and click on it. This will take you to the partnership dashboard.

  • Go to the Dashboard:

Upon clicking on the "Partnership" option, you will be redirected to the partnership dashboard. This dashboard provides an overview of your partnership activities, including the clients you have referred.

  • Click on "Detailed Commission Breakdown":

Within the partnership dashboard, you will find a section labeled "Detailed Commission Breakdown." This section provides a breakdown of the commissions you have earned from your referred clients. Click on it to access the detailed information.

By following these steps, you will be able to check if your clients have used your IB code to open a new live account. The detailed commission breakdown will provide you with the necessary information regarding your earnings from each referred client.

If you notice any discrepancies or issues, you can reach out to the relevant support channels provided to address the matter promptly. 

Last Updated: 4 months ago

Where can I obtain the IB code?

Firstly, it's important to note that your client id is your IB code.

  • To begin, you need to log in to your client area. 
  • Once you have successfully logged in to your client area, navigate to the profile section. Click on the profile option to access your personal information.
  • Within the profile section, you will find various details associated with your account. Look for the section that specifically mentions "My Profile" and click on it. This will direct you to a page where you can view your personal information, including your client id or IB code.
  • On the My Profile page, you will see a field or a section labeled "Client ID" or "IB Code." This is where your unique identification code is displayed. 


Last Updated: 4 months ago

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Information: Clients who are interested in registering must be at least 18 years of age and above to use the TradingPRO service. For traders who want to start trading, one must know and understand the risks involved, if not including possibilities for you to experience losses ahead. One must be cautious when using the currency market. Traders are encouraged to use the margin to assess the level of ones ability.

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