Frequently Asked Questions
Find answers to common questions about our services
What is the expected duration for me to receive affiliate payments from clients?
Firstly, it is important to understand that an affiliate payment is instantly credited into your IB wallet. Typically, once a client you referred closes their position, you become eligible to withdraw your affiliate earnings. The exact time it takes for the client to close their position can vary depending on various factors such as market conditions, trading strategies, and the client's own decision-making process. It is essential to keep in mind that you will receive your affiliate payment only after the client completes their trading activity and meets the necessary criteria for commission generation.
If my status is a partner, am I eligible to access the affiliate 5-level structure?
The answer to this question is a simple and straightforward "no." Once you become an affiliate, you will be entitled to earn commissions and bonuses from your direct clients. You will not be able to earn from clients referred by your downline affiliates or from levels beyond your direct clients.
In conclusion, if your status is a partner, you are not eligible to access the affiliate 5-level structure.
How to generate an IB link?
To generate an IB link:
- To produce an IB link, go to the Partnership Menu and opt for "Marketing tools."
- In the Marketing tools section, navigate to "Create New Link" section
- Opt for the "Create your new link" option to commence the generation of a fresh IB link.
- Adhere to the on-screen prompts and furnish the necessary details for customizing your link.
- After inputting the required information, click on "Submit" to advance in the creation of your IB link.
- Review the resulting link to confirm its alignment with your marketing strategy and partnership objectives.
- Congratulations! You have successfully crafted an IB link ready for use in your marketing and promotional endeavors.
Can I see my commission received from clients’?
Yes, to see your affiliate commission received from clients’, just follow the steps below:
- Log in to your client portal
- Click on ‘Tools’ and select ‘Dashboard’ from the partnership menu
- Click on "Detailed Commission Breakdown"
- Set the time frame you want to see transactions for
- Click "Export to CSV"
Alternatively, if you want to see the trades for a specific client:
- Log in to your client portal
- Click on ‘Tools’ and select ‘Dashboard’ from the partnership menu
- Click on "Detailed Commission Breakdown"
- Set the time frame you want to see transactions for
- You can filter accounts or referral names (clients' names) based on specific criteria.
- Filters processed at column
- Click apply filters
- You also can download the data by click "Export to CSV"
How can I check list of clients registered using my IB link?
To view the list of clients who have registered using your IB link,
- Login to your Client portal.
- Start by navigating to the "Partnership" menu on the platform.
- Once in the Partnership menu, click on the "Dashboard" option to access the main dashboard for your account.
- Scroll down on the dashboard interface to explore additional sections and features.
- Locate on the "Referral" section; here, you will find a listing of clients who have registered using your IB link.
- The list in the "Referral" section will display the clients who have registered through your IB link, providing you with valuable information about your referred clients.