Frequently Asked Questions

In case your trading account shows a negative balance and you have no active trades, it's essential to reach out to the Support team to rectify the negative difference.

If you prefer to keep trading right away, you can establish a new trading account and make a deposit into it to prevent the loss of the negative balance. 

Free swap accounts, also known as "Islamic" or "swap-free" accounts, are designed to cater to traders who have religious or ethical reasons for avoiding interest charges. 

On a free swap account, overnight positions do not accrue interest, making it suitable for traders who want to avoid the interest element in their trades. However, it's important to note that free swap accounts might have other differences or restrictions compared to standard trading accounts. 

Remember that while free swap accounts do not incur interest charges, they may have other fees or commissions, and the spreads offered on currency pairs may differ. Therefore, it's essential to thoroughly understand the account terms and how they may impact your trading strategy before opening a free swap account. 

Slippage occurs when an order is executed at a price that differs from the originally requested price. In other words, slippage occurs when there is a change in the bid/ask price between the moment a market order is placed and when it gets executed on the exchange. Slippage is the difference between the expected price of an order and the price at which the order is executed.

• When does slippage happen?

Slippage is most prevalent during periods of market volatility, where prices can fluctuate rapidly. Various factors, such as trading server delays and significant market developments, can contribute to slippage. It's important to note that slippage can occur when executing both market and pending orders across all types of trading accounts. 

• Is slippage a bad thing?

While it's advisable to minimize slippage for a smoother trading experience, it's worth noting that slippage isn't inherently detrimental since the price difference can work either in favor of or against the trader. The executed price of an order can be classified as positive slippage, negative slippage, or no slippage.

Positive slippage: occurs when the ask price is lower when buying or the bid price is higher when selling.

Negative slippage: on the other hand, happens when the ask price is higher when buying or the bid price is lower when selling. 

We offer a feature known as negative balance protection, which guarantees that even if a trade leads to a negative balance in a trading account, the amount owed is erased. The account balance is reset to zero.

To illustrate this, let's consider a scenario where a trader has a trading account balance of USD 50 and closes a trade that incurs an overnight loss of USD 100. In the absence of negative balance protection, the trader would need to deposit USD 50 to restore their balance to zero and reactivate their trading account. However, with negative balance protection in place, we reset the balance to zero without requiring the trader to cover the loss with their own funds.

The primary purpose of negative balance protection is to ensure that, regardless of the extent of trading losses, traders will never find themselves in debt; losses are confined solely to the balance in the trading account and no more.

At Tradingpro, we provide these features to foster sustainable, long-term relationships with traders. Our revenue is generated solely from the spreads on trades, and we do not benefit from our traders' losses.