Frequently Asked Questions

1.  Log in to the client area, proceed to the accounts menu, and click on "Accounts Overview" to initiate the password change.
2. Choose your trading account from the list and click on "Trading Platform Password" to access the password change feature.
3. After updating your trading password, expect a PIN CODE to be sent to your inbox, serving as an additional layer of authentication.
4. Complete the password change process by entering the PIN CODE received in your inbox, ensuring the security of your trading account. 

Once you submit your Proof of Identity and/or Proof of Residence documents, you will receive a confirmation email in your registered email inbox. Also, once the documents are checked and reviewed, you will receive an email about the status (approved/rejected).

It is suggested you log into your Personal Area to see your verification status on the top bar. Note that the detailed reason can only be found in the PA in case of document rejection.

• Unverified user with no verification steps completed:

  

• User with one or few steps of verification completed:

  

The status after completion of each verification step (email) will look similar to the screenshot above, only with varying percentage of completion. 

Here's a guide on how to register an account with Trading Pro:

Access the registration page: To initiate the registration process, click on the registration page link: Trading Pro registration account.

Complete the registration form: Fill in all the required fields on the registration form to sign up. Ensure that you check all the necessary boxes to secure your registration.

Confirmation email: After signing up, you will receive a confirmation email from Trading Pro. Please check your email inbox. Verify your email address by entering the provided PIN number on the registration form to confirm your email. 

Email verification: Verify your email address by locating the confirmation email in your inbox and following the provided instructions. This step is crucial to confirming your registration. 

Upload documents for verification: Go to the profile menu and upload the required documents to complete the verification process. This step is essential to ensure the security and authenticity of your account.

By following these steps, you can successfully register an account with Trading Pro and complete the necessary verification procedures. 

Trading Pro is an innovative global platform that provides traders with the opportunity to learn and grow. The platform offers a variety of account types and platforms to cater to the diverse needs of traders. Whether you are a beginner or a seasoned trader, Trading Pro has something to offer.

The platform provides access to a wide range of markets, such as stocks, forex, commodities, and cryptocurrencies. It also offers a variety of tools and features to help traders make informed decisions. These include real-time market data, charting tools, news feeds, and more.

The platform is also designed to be user-friendly and secure. It uses advanced encryption technology to protect user data and transactions. It also offers 24/7 customer support to help traders with any questions or concerns.

Overall, Trading Pro is a comprehensive platform that offers traders the opportunity to learn and grow. It provides access to a wide range of markets, tools, and resources to help traders make informed decisions and stay up to date with the latest trends. It also offers a secure and user-friendly environment for traders to operate in. 

Yes! Our Help Center offers a wide range of articles, tutorials, and how-to guides on topics like account setup, funding, trading tools, and more. You can access it anytime via the main menu on our website.