Frequently Asked Questions

Find answers to common questions about our services

How frequently can I request a withdrawal for my performance fee as a strategy provider?

As a social trading provider, you can request a withdrawal from your earned commission as frequently as you'd like. There is no limit to the number of times you can make a withdrawal, so you can choose to withdraw all your performance fees earned as often as you'd like.

The process for requesting a withdrawal is easy and straightforward. Overall, as a social trading provider, you can request a withdrawal from your earned commission.There is no limit to the number of times you can make a withdrawal, and you can choose to withdraw all your performance fees earned.

Updated: 4 months ago

What is the commission fee for CopyCent?

The commission charges are 2 pips per entry. 


Updated: 4 months ago

How to Unsubscribe from a Provider?

Log in to your client area and navigate to the 'Social Trading' menu.
Click on 'My Subscriber' to view your subscriptions.
Select the subscription you want to unsubscribe from.
Scroll to the right and click on 'Unsubscribe.'
By completing these steps, you will be unsubscribed from the provider, and their services will no longer be accessible to you.

Please be aware that certain providers may necessitate direct contact for the completion of the unsubscription process.

Updated: 4 months ago

Is there any cashback entitlement for a social trading account?

Many people are interested in social trading, which is a form of investing that allows users to copy the strategies of experienced traders. However, one of the questions that often comes up is whether there is any cashback entitlement for a social trading account. Unfortunately, there is no entitlement to cashback for a social trading account. 

Updated: 4 months ago

What is the minimum amount required for a follower to copy a social trading provider?

The minimum amount required for a follower to copy a social trading provider depends on the provider's settings. This could include having a minimum amount of trading experience or having a certain amount of capital available. Once the follower meets the provider's requirements, they can begin copying the provider's trades. Depending on the provider, the follower may be able to copy all of the provider's trades or just a portion. They may also be able to set their own risk parameters, such as the amount of money they are willing to risk per trade. 

Updated: 4 months ago

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