Frequently Asked Questions

Total Loss - The total realized loss from all replicated trades since joining the provider. Once this level is attained, the subscription is archived. Upon reaching this threshold:

• All active trades copied under the subscription are closed.
• The subscription is archived.

Total Loss Subscription Action :

• Keep- do not perform any action on copied position 
• Suspend-pause subscription
• Unsubscribe- Permanently discontinue subscription with the provider

Total Loss Trading Action :

  Responses when the designated floating loss threshold is attained:

• Keep all: No action is taken on copied positions
• Close all: Close all copied positions
• Close unprofitable: Terminate replicated positions with losses 
• Close all unprofitable: Terminate all replicated positions with losses 

Total Profit - The total realized profit from all replicated trades since becoming a member of the provider. Upon reaching this point, the subscription is archived. 

Total Profit Loss Subscription Action :

 Actions in case the specified total profit loss is reached.

• Suspend: pause subscription
• Unsubscribe: permanently discontinue subscription with the provider

Total Profit Loss Trading Action :

Responses when the designated total profit/loss level is achieved: 

• Keep all: No action is taken on copied positions
• Close all: Close all copied positions
• Close all unprofitable: Terminate all replicated positions with losses

Floating Loss -When the cumulative floating loss of copied trades reaches an acceptable level, a predefined action is triggered. 

Floating Loss Subscription Action :

Actions in case the specified total profit loss is reached.

• Suspend: pause subscription
• Unsubscribe: permanently discontinue subscription with the provider

 Floating Loss Trading Action :

Responses when the designated floating loss level is achieved: 

• Keep all: No action is taken on copied positions
• Close all: Close all copied positions
• Close all unprofitable: Terminate all replicated positions with losses

 In social trading, the intervals are categorized into per trade, daily, and weekly. 

1. Per trade intervals, performance fees is instant, it will be paid after the position closes. 
2. For platforms that charge a weekly performance fee, the fee is typically calculated based on the performance of the signal provider from Sunday 00:00 to Saturday 24:00. This means that the fee is based on the overall performance of the signal provider throughout the week. The fee is then deducted from the follower's account balance at the end of the week.
3. On the other hand, platforms that charge a daily performance fee calculate the fee based on the performance of the signal provider from 00:00 to 24:00 each day. This means that the fee is based on the daily performance of the signal provider. Similar to the weekly performance fee, the daily fee is deducted from the follower's account balance at the end of each day.

If you are a follower of a social trading account and you find that your account is not replicating the actions of the providers, there are several reasons why this could be the case.

First, you should check your risk management settings to make sure they are properly configured. If the settings are not set up correctly, the system may not replicate the trades of the providers. 

Second, if you have not activated the subscription to the provider, the system will not be able to replicate their trades. Make sure you have activated the subscription and that it is still active. 

Third, if the subscription has been suspended, the system will not be able to replicate the trades of the providers. Make sure the subscription is still active and that you have not been blocked from the system. 

Finally, if you do not have enough money in the account, the system will not be able to replicate the trades of the providers. Make sure you have enough money in the account to cover the trades. 

By taking these steps, you should be able to ensure that your social trading account is replicating the actions of the providers. 

Social trading is a popular way to trade in the financial markets. It allows traders to copy the strategies and activities of experienced traders, called providers. This allows traders to benefit from the expertise of the provider without needing to have the same level of experience themselves. 

The provider is the experienced trader who shares their trading strategies and activities. They execute trades on their own accounts, and these trades are automatically replicated by followers.

The follower is an individual who chooses to copy the trades of a provider. Followers replicate the provider's trades in their own accounts, allowing them to automate trading. This means that the follower does not need to have the same level of experience as the provider in order to benefit from their strategies.

In summary, the provider is the experienced trader who shares their strategies, and the follower is an individual who chooses to copy those strategies.

Here's how to deposit and withdrawal money from social trading platforms :

Login to the client area. This is typically accessible from the main page of the trading platform you're using.

Go to the traders menu. This is located on the central side of the screen. 

Click on the internal transfer option. This will allow you to transfer funds between different accounts.

Select from which account to which account you would like to transfer funds.

Fill up the details, including the amount you would like to transfer, and any additional information that may be required.

Click submit. This will initiate the transfer process and the funds will be deposited into the destination account.

Withdrawing money from social trading platforms is just as easy. All you need to do is follow the same steps as above, only this time, select the account from which you would like to withdraw the funds. Once you have filled up all the details, click submit and the funds will be transferred to your designated account. By following the steps outlined above, you can easily and securely transfer funds between different accounts.