Frequently Asked Questions

Find answers to common questions about our services

Where can I find provider listing?

To unveil the list of providers available in your client portal, follow these step-by-step instructions:

  1. Begin by navigating to your client portal and accessing the Social Trading menu.
  2. Within the Social Trading menu, identify and click on the "Providers Ratings" option.
  3. Once you've entered the Providers Ratings section, meticulously select the profile of the provider whose trades you intend to copy.
  4. Click on the "View" button linked to the chosen provider's profile, granting you access to comprehensive information.
  5. Delve further into the provider's profile by scrolling down, allowing you to scrutinize additional details and performance metrics.
  6. To initiate the process of copying the trades from the selected provider, locate and click on the "Copy" button, thereby concluding the procedure. 


Updated: 4 months ago

Which sharing type should I select to follow the provider?

  1. Autoscale: The follower's account copies trades proportionally to the equities of both the Provider's and the Follower's accounts.
  2. Multiply: In this mode, the Follower copies the volume of trades opened by the Provider and multiplies it by a predefined value. To mirror the Provider's volumes precisely, the follower should set the risk ratio to 1.
  3. Sharing Fixed: This option allows the Follower to copy a fixed volume, with the specific volume to be specified.
  4. Lots Proportion: The volumes of copied trades are determined based on the follower account's current Balance or Equity. 
Updated: 4 months ago

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The TradingPRO International (PTY) LTD (Registration number 2014​/202132​/07) is a Financial Services Provider authorised and regulated by the Financial Sector Conduct Authority (FSCA) of South Africa under the licence number FSP No. 49624. The registered address is at Office 106 1st Floor Pharos House 70 Buckingham Terrace Westville Kwa-Zulu Natal 3630

TradingPRO International Limited (Registration number 208079 GBC) is a Global Business Licence under Section 72 of the Financial Services Act 2001 and an Investment Dealer (Full Service Dealer, excluding Underwriting) Licence under Section 29 of the Securities Act 2005 authorised and regulated by Financial Services Commission, Mauritius under license number GB23202513. The registered address is at 3rd Standard Chartered Tower, Cybercity, Ebene 72201, Mauritius.

Information: Clients who are interested in registering must be at least 18 years of age and above to use the TradingPRO service. For traders who want to start trading, one must know and understand the risks involved, if not including possibilities for you to experience losses ahead. One must be cautious when using the currency market. Traders are encouraged to use the margin to assess the level of ones ability.

Risk Warning: Any information or element made for publication purposes, copying, or reproduction shall be obtained only in writing from TradingPRO. Kindly note that forex trading and trading in other leveraged products involve a significant level of risk and are not suitable for all investors. Trading with financial instruments may result in profits as well as losses, and your losses can be greater than your initial invested capital. Before undertaking any such transactions, you should ensure that you fully understand the risks involved and seek independent advice if necessary.

This information is not directed nor intended for distribution to or use by residents of certain countries including, but not limited to, Australia, Belgium, France, Iran, Japan, North Korea, and the USA. The Company does not offer its services to residents of certain countries including, but not limited to, Australia, Belgium, France, Iran, Japan, North Korea, and the USA. The Company holds the right to alter the above lists of countries at its discretion.


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