Frequently Asked Questions
Find answers to common questions about our services
Where can I find provider listing?
To unveil the list of providers available in your client portal, follow these step-by-step instructions:
- Begin by navigating to your client portal and accessing the Social Trading menu.
- Within the Social Trading menu, identify and click on the "Providers Ratings" option.
- Once you've entered the Providers Ratings section, meticulously select the profile of the provider whose trades you intend to copy.
- Click on the "View" button linked to the chosen provider's profile, granting you access to comprehensive information.
- Delve further into the provider's profile by scrolling down, allowing you to scrutinize additional details and performance metrics.
- To initiate the process of copying the trades from the selected provider, locate and click on the "Copy" button, thereby concluding the procedure.
Which sharing type should I select to follow the provider?
- Autoscale: The follower's account copies trades proportionally to the equities of both the Provider's and the Follower's accounts.
- Multiply: In this mode, the Follower copies the volume of trades opened by the Provider and multiplies it by a predefined value. To mirror the Provider's volumes precisely, the follower should set the risk ratio to 1.
- Sharing Fixed: This option allows the Follower to copy a fixed volume, with the specific volume to be specified.
- Lots Proportion: The volumes of copied trades are determined based on the follower account's current Balance or Equity.