Frequently Asked Questions

Find answers to common questions about our services

Can I make deposit and withdrawals outside of working hours?

Yes, you can make transaction for deposit, withdrawal, and internal transfer during weekends and holidays 

Updated: 4 months ago

How to request withdrawal?

In accordance with our Client Agreement, clients are required to withdraw funds exclusively through the same bank account, credit/debit card, or payment system account that was originally utilized for depositing the funds. Additionally, the withdrawn currency must match the currency of the initial deposit. 

Here are steps to Request a Withdrawal:

  1. To initiate a withdrawal, ensure you have transferred funds into your wallet before proceeding.
  2. Upload the necessary payment details by completing all the required information.
  3. Request a withdrawal through the available methods within your client area. 


Updated: 4 months ago

How to deposit?

Deposits made to Trading Pro are required to originate from a trustworthy and legitimate source. To prevent payments from third parties, clients are obligated to furnish evidence of ownership for the bank account they intend to use. For example, if a client intends to make a deposit via a credit card, the credit card owner must be the client themselves and not a third party, in accordance with the Anti-Money Laundering (AML) Policy. Failure to adhere to this policy will result in the forfeiture of the deposit. Importantly, Trading Pro does not impose any supplementary commission fees for deposit transactions. 

How to Deposit at Trading Pro: 

  1. To initiate a deposit at Trading Pro, begin by logging in to your client portal.
  2. Once you're in the client portal, navigate to the "Funds" menu where you'll find various financial options.
  3. Click on the "Deposit" option to initiate the deposit process.
  4. You'll be prompted to select your preferred deposit method from the available options.
  5. After choosing your deposit method, proceed by clicking "Continue" to complete the transaction. 


Updated: 4 months ago

How do I deposit funds?

You can deposit funds through several methods:

  1. Bank Transfer
  2. Credit/Debit Card
  3. PayPal
  4. Cryptocurrency

To make a deposit, go to your account dashboard and click on "Deposit Funds".

Updated: 3 months ago

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The TradingPRO International (PTY) LTD (Registration number 2014​/202132​/07) is a Financial Services Provider authorised and regulated by the Financial Sector Conduct Authority (FSCA) of South Africa under the licence number FSP No. 49624. The registered address is at Office 106 1st Floor Pharos House 70 Buckingham Terrace Westville Kwa-Zulu Natal 3630

TradingPRO International Limited (Registration number 208079 GBC) is a Global Business Licence under Section 72 of the Financial Services Act 2001 and an Investment Dealer (Full Service Dealer, excluding Underwriting) Licence under Section 29 of the Securities Act 2005 authorised and regulated by Financial Services Commission, Mauritius under license number GB23202513. The registered address is at 3rd Standard Chartered Tower, Cybercity, Ebene 72201, Mauritius.

Information: Clients who are interested in registering must be at least 18 years of age and above to use the TradingPRO service. For traders who want to start trading, one must know and understand the risks involved, if not including possibilities for you to experience losses ahead. One must be cautious when using the currency market. Traders are encouraged to use the margin to assess the level of ones ability.

Risk Warning: Any information or element made for publication purposes, copying, or reproduction shall be obtained only in writing from TradingPRO. Kindly note that forex trading and trading in other leveraged products involve a significant level of risk and are not suitable for all investors. Trading with financial instruments may result in profits as well as losses, and your losses can be greater than your initial invested capital. Before undertaking any such transactions, you should ensure that you fully understand the risks involved and seek independent advice if necessary.

This information is not directed nor intended for distribution to or use by residents of certain countries including, but not limited to, Australia, Belgium, France, Iran, Japan, North Korea, and the USA. The Company does not offer its services to residents of certain countries including, but not limited to, Australia, Belgium, France, Iran, Japan, North Korea, and the USA. The Company holds the right to alter the above lists of countries at its discretion.


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