Frequently Asked Questions
Find answers to common questions about our services
How do I deposit and withdraw with Money in South Africa?
We do offer several methods for South Africa Clients;
- Crypto
Minimum deposit: USD 15.00
Maximum deposit: USD 50,000.00
Minimum withdrawal: USD 10.00
Maximum withdrawal: USD 10,000.00
Deposit processing fees: No fees
Withdrawal processing fees: 5$ or 0.5%, which is higher. PSP exchange for USD to USDT rate fluctuates 0.98 - 0.99
Deposit processing time average: Instant
Withdrawal processing time average: 15 minute to 24 hours
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- PRAXIS
Bank Transfer & Online Bank Gateways (PromptPay / Swiffyeft / Aopay / Better EFT / ABSA Pay / InstaPay)
Minimum deposit: USD 5.00
Deposit processing time average: Instant
Minimum withdrawal (Praxis): USD 5.00
Withdrawal processing time (Praxis): within 24 hour
Minimum withdrawal (Centwise): USD 11.00
Withdrawal processing time (Centwise): 3 to 14 days, depending on the processing time of the bank
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- NETELLER
Minimum deposit: USD 10.00
Deposit and withdrawal processing fees: No Fees
Deposit processing time average: Instant
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- SKRILL
Minimum deposit: USD 10.00
Deposit processing fees: No fees
Deposit processing time average: Instant
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- Sticpay
Minimum deposit: USD 10.00
Maximum deposit: No maximum require
Deposit and withdrawal processing fees: No Fees
Deposit processing time average: Instant
Withdrawal processing time average: 15 minute to 24 hours
Can funds be withdrawn using a payment method different from the one originally used for the deposit?
It is essential to utilize the same payment method for both deposit and withdrawal transactions, ensuring that funds are withdrawn securely by the rightful account holder. In instances where the same payment method cannot be employed due to technical issues, please reach out to our Support team, providing supporting evidence of the situation. While alternative payment methods may be suggested for withdrawal, this would necessitate additional verification of your payment account.
Is it possible to make a withdrawal using someone else's personal account?
Withdrawals using another persons' bank account are strictly prohibited to uphold security standards. Stringent regulations are in place to safeguard customers' accounts from potential fraud and identity theft. Even with permission from the account holder, we do not permit customers to withdraw funds from another person's account. This measure is implemented to protect the account holder's finances from unauthorized access or misuse.
These policies are in place to prevent unauthorized access and withdrawals from accounts. We prioritize the security of our customers' accounts and have zero tolerance for any attempts to misuse or pilfer funds from another person's account.
What payment methods are available for making deposits and withdrawals?
Discover the wide range of payment options available, encompassing credit and debit cards, international bank transfers, e-wallets, and additional methods. Visit the 'Deposit' or 'Withdrawal' sections in the Members Area to explore.
Is it possible for me to make a withdrawal for all my money?
At any point, feel free to request a withdrawal for the balance that is currently available in your account.