Frequently Asked Questions

Find answers to common questions about our services

How do I deposit and withdraw with Money in South Africa?

We do offer several methods for South Africa Clients;

  • Crypto
Minimum deposit: USD 15.00
Maximum deposit: USD 50,000.00
Minimum withdrawal: USD 10.00
Maximum withdrawal: USD 10,000.00
Deposit processing fees: No fees
Withdrawal processing fees: 5$ or 0.5%, which is higher. PSP exchange for USD to USDT rate fluctuates 0.98 - 0.99
Deposit processing time average: Instant
Withdrawal processing time average: 15 minute to 24 hours 

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  • PRAXIS

Bank Transfer & Online Bank Gateways (PromptPay / Swiffyeft / Aopay / Better EFT / ABSA Pay / InstaPay)

Minimum deposit: USD 5.00
Deposit processing time average: Instant
Minimum withdrawal (Praxis):  USD 5.00
Withdrawal processing time (Praxis): within 24 hour
Minimum withdrawal (Centwise): USD 11.00 
 Withdrawal processing time (Centwise): 3 to 14 days, depending on the processing time of the bank 

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  • NETELLER
Minimum deposit: USD 10.00
Deposit and withdrawal processing fees: No Fees
Deposit processing time average: Instant

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  • SKRILL
Minimum deposit: USD 10.00
Deposit processing fees: No fees
Deposit processing time average: Instant  

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  • Sticpay
Minimum deposit: USD 10.00
Maximum deposit: No maximum require
Deposit and withdrawal processing fees: No Fees
Deposit processing time average: Instant
Withdrawal processing time average: 15 minute to 24 hours 


Updated: 1 week ago

Can funds be withdrawn using a payment method different from the one originally used for the deposit?

It is essential to utilize the same payment method for both deposit and withdrawal transactions, ensuring that funds are withdrawn securely by the rightful account holder. In instances where the same payment method cannot be employed due to technical issues, please reach out to our Support team, providing supporting evidence of the situation. While alternative payment methods may be suggested for withdrawal, this would necessitate additional verification of your payment account.

Updated: 4 months ago

Is it possible to make a withdrawal using someone else's personal account?

Withdrawals using another persons' bank account are strictly prohibited to uphold security standards. Stringent regulations are in place to safeguard customers' accounts from potential fraud and identity theft. Even with permission from the account holder, we do not permit customers to withdraw funds from another person's account. This measure is implemented to protect the account holder's finances from unauthorized access or misuse. 

These policies are in place to prevent unauthorized access and withdrawals from accounts. We prioritize the security of our customers' accounts and have zero tolerance for any attempts to misuse or pilfer funds from another person's account. 

Updated: 4 months ago

What payment methods are available for making deposits and withdrawals?

Discover the wide range of payment options available, encompassing credit and debit cards, international bank transfers, e-wallets, and additional methods. Visit the 'Deposit' or 'Withdrawal' sections in the Members Area to explore. 

Updated: 4 months ago

Is it possible for me to make a withdrawal for all my money?

 At any point, feel free to request a withdrawal for the balance that is currently available in your account. 

Updated: 4 months ago

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The TradingPRO International (PTY) LTD (Registration number 2014​/202132​/07) is a Financial Services Provider authorised and regulated by the Financial Sector Conduct Authority (FSCA) of South Africa under the licence number FSP No. 49624. The registered address is at Office 106 1st Floor Pharos House 70 Buckingham Terrace Westville Kwa-Zulu Natal 3630

TradingPRO International Limited (Registration number 208079 GBC) is a Global Business Licence under Section 72 of the Financial Services Act 2001 and an Investment Dealer (Full Service Dealer, excluding Underwriting) Licence under Section 29 of the Securities Act 2005 authorised and regulated by Financial Services Commission, Mauritius under license number GB23202513. The registered address is at 3rd Standard Chartered Tower, Cybercity, Ebene 72201, Mauritius.

Information: Clients who are interested in registering must be at least 18 years of age and above to use the TradingPRO service. For traders who want to start trading, one must know and understand the risks involved, if not including possibilities for you to experience losses ahead. One must be cautious when using the currency market. Traders are encouraged to use the margin to assess the level of ones ability.

Risk Warning: Any information or element made for publication purposes, copying, or reproduction shall be obtained only in writing from TradingPRO. Kindly note that forex trading and trading in other leveraged products involve a significant level of risk and are not suitable for all investors. Trading with financial instruments may result in profits as well as losses, and your losses can be greater than your initial invested capital. Before undertaking any such transactions, you should ensure that you fully understand the risks involved and seek independent advice if necessary.

This information is not directed nor intended for distribution to or use by residents of certain countries including, but not limited to, Australia, Belgium, France, Iran, Japan, North Korea, and the USA. The Company does not offer its services to residents of certain countries including, but not limited to, Australia, Belgium, France, Iran, Japan, North Korea, and the USA. The Company holds the right to alter the above lists of countries at its discretion.


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