Frequently Asked Questions
Find answers to common questions about our services
What is the server name for your MT4 platform?
Our MT4 server is as follows: 
What are the order execution types at Tradingpro?
TradingPro's Market Execution feature guarantees efficient and seamless trading experiences for traders across all instruments.
Market Execution is a rapid order execution method, allowing traders to execute orders at the current price within fractions of a second. The price may fluctuate, either higher or lower than what the trader observes in the terminal window, as prices are in constant flux.
The primary advantage of this execution type lies in its speed, making it the fastest available option and providing traders with 100% market access.
Consider the following scenario:
Imagine a trader intending to place a buy order for EURUSD.pro in a Standard account equipped with market execution. Upon clicking "Buy" in the trading platform, the initial prices display as 1.21705/1.21735, but they swiftly adjust to 1.21719/1.21740. Without requiring any additional confirmation, the system automatically initiates the order at the new ask price of 1.21740. The phenomenon of prices shifting to a different value is commonly referred to as slippage and is a frequent occurrence in this type of execution.
Is it possible to deposit funds into a Demo Account?
No, it is not possible to add funds to a demo account. You can create a new demo account and choose the new starting balance instead.
What is the maximum number of trading accounts I can open?
You are limited to opening up to 10 trading accounts per type of live account. You can explore the details of different account types before initiating the opening of a trading account, ensuring you select the one that best aligns with your requirements.
Where can I locate my account balance and trading history?
Please adhere to the following steps to locate your balance and trading history :
- Log in to your client area.
- Navigate to the traders menu.
- Click on "Account."
- Go to "Account Overview."
- Select your live account and choose the desired account type.
- Click on "Trading History."
Upon completing these steps, you will be able to view your balance and trading history.