Frequently Asked Questions

Find answers to common questions about our services

Is it possible to deposit funds into a Demo Account?

No, it is not possible to add funds to a demo account. You can create a new demo account and choose the new starting balance instead. 

Updated: 4 months ago

What is the maximum number of trading accounts I can open?

You are limited to opening up to 10 trading accounts per type of live account. You can explore the details of different account types before initiating the opening of a trading account, ensuring you select the one that best aligns with your requirements. 

Updated: 4 months ago

Where can I locate my account balance and trading history?

  Please adhere to the following steps to locate your balance and trading history :

  1. Log in to your client area.
  2. Navigate to the traders menu.
  3. Click on "Account."
  4. Go to "Account Overview."
  5. Select your live account and choose the desired account type.
  6. Click on "Trading History."

Upon completing these steps, you will be able to view your balance and trading history. 

Updated: 4 months ago

Is hedging permitted?

Hedging is permissible. 

Hedged orders, alternatively termed offsetting orders, involve placing orders for the same instrument in opposite directions. For example, buying 1 lot of XAUUSD and selling 1 lot of XAUUSD in the same trading account. Hedging is employed to protect against adverse market movements and is a risk management technique in the foreign exchange market. 

Updated: 4 months ago

What is a Scalpx account?

Who would benefit most from a Scalpx account?

The Scalpx account is designed for traders with experience. It is particularly well-suited for individuals who exhibit patience, find contentment in securing small profits, and excel in scalping strategies. 

Account Details:

Minimum Deposit : $ 50

Major currency : USD, GBP, EUR, AUD, CAD, JPY 

Swap : Free

Floating Spread : From 0.0 pips

Maximum Leverage : 1:2000

Account Currency : USD

Execution Type : Market Execution

Minimum Order Volume : 0.01

Minimum Step Volume : 0.01

Minimum Margin : 0.25

Maximum Order Volume : 200

Margin Call : 50%

Commission : $3/Lot

Trading Instrument : Forex , Index , Crypto , Equity & Commodities

Maximum Position : 200

Stop Out Level : 30%   


Updated: 4 months ago

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The TradingPRO International (PTY) LTD (Registration number 2014​/202132​/07) is a Financial Services Provider authorised and regulated by the Financial Sector Conduct Authority (FSCA) of South Africa under the licence number FSP No. 49624. The registered address is at Office 106 1st Floor Pharos House 70 Buckingham Terrace Westville Kwa-Zulu Natal 3630

TradingPRO International Limited (Registration number 208079 GBC) is a Global Business Licence under Section 72 of the Financial Services Act 2001 and an Investment Dealer (Full Service Dealer, excluding Underwriting) Licence under Section 29 of the Securities Act 2005 authorised and regulated by Financial Services Commission, Mauritius under license number GB23202513. The registered address is at 3rd Standard Chartered Tower, Cybercity, Ebene 72201, Mauritius.

Information: Clients who are interested in registering must be at least 18 years of age and above to use the TradingPRO service. For traders who want to start trading, one must know and understand the risks involved, if not including possibilities for you to experience losses ahead. One must be cautious when using the currency market. Traders are encouraged to use the margin to assess the level of ones ability.

Risk Warning: Any information or element made for publication purposes, copying, or reproduction shall be obtained only in writing from TradingPRO. Kindly note that forex trading and trading in other leveraged products involve a significant level of risk and are not suitable for all investors. Trading with financial instruments may result in profits as well as losses, and your losses can be greater than your initial invested capital. Before undertaking any such transactions, you should ensure that you fully understand the risks involved and seek independent advice if necessary.

This information is not directed nor intended for distribution to or use by residents of certain countries including, but not limited to, Australia, Belgium, France, Iran, Japan, North Korea, and the USA. The Company does not offer its services to residents of certain countries including, but not limited to, Australia, Belgium, France, Iran, Japan, North Korea, and the USA. The Company holds the right to alter the above lists of countries at its discretion.


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