Frequently Asked Questions
Find answers to common questions about our services
How many accounts can be opened?
The maximum number of trading accounts you can open depends on the account type and trading platform:
Live Trading Accounts
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MT4: Up to 10 accounts for each account type.
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MT5: Up to 5 accounts for each account type.
Social Trading Accounts
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MT4: Up to 5 accounts for each account type.
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MT5: Up to 2 accounts for each account type.
How many types of accounts do you offer?
We provide four types of self-trading accounts: Rookie, Micro, Pro, and ScalpX, available for both MT4 and MT5 platforms.
I forgot my password. How can I retrieve it?
To get the password, please go to (link). Then enter your registered email address and click the continue button. You will receive a PIN via email to reset your password.
Can I update my phone number and email address?
Yes, you can. To change your phone number and email address, please submit a request in the client portal.
Why should I get my account verified?
Account verification is a simple measure to ensure the validity of your information and to protect our clients against fraud. It will make sure that your transactions are authorized and secured. We strongly recommend submitting all of the required documents before making your first deposit.
